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Senior Payment Specialist / Payment Department
Duties and responsibilities:
- Processing all of the operational payments: manual and automated. Ensure all payments are handled
- Taking care of all inter-company and client money transfers, cash allocation and transfers between accounts
- Transfer business requirements to the Developing team in order to ultimately achieve a smooth implementation and automatization of payment processes
- Develop, oversee and manage the Payments
- Product owner for the entire payment process
- Dashboards & Reporting on payments (quantity of payments with different breakdowns, claims, average resolution time, etc)
- Steer the exposure limits on counter-parties
- Develop the payments calendar
- Cash forecasting
Skills and experience requirements:
- At least 3-5 years of experience in Treasury/Payments processing, payment service providers and/or fin-tech organisations/banks
- Detailed knowledge of SWIFT, SEPA, etc
- Exposure to payments regulatory frameworks
- Good project management skills
- Excellent interpersonal skills: Relationship management and good team player
- Entrepreneurial mindset and a strong focus on execution
- Analytical skills
- Ability to solve problems
- Advanced Microsoft Excel skills are a must. Knowledge of and work experience with SQL and VBA will be considered as an advantage
- Fluency in Russian and English
Education and qualifications requirements:
- Degree in Finance or Economic
- Knowledge and understanding of financial instruments
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Compliance Officer / MiFID
Main functions:
- Assistance to the Head of Compliance with the Compliance matters
- Maintenance of the Policies and Procedures Register
- Review of the existing policies and procedures for their adequacy of Company’s obligations under the Law, preparing suggestions for updates
- Assistance in construction and execution of the Compliance Monitoring Program
- Assistance in trainings preparation, ensuring that employees of the Company attend training sessions on compliance with applicable laws, rules and regulations
Main requirements:
- Understanding of MiFID and other EU regulations in relation to the provision of MiFID investment and ancillary services
- Ability to find relevant information on CySEC and ESMA web-sites
- Assistance with the counterparties request on Due Diligence of the Company
- Assistance with the provision of information / documents during regulatory bodies, auditors and other audits regarding Company’s activities
AML Specialist
Main functions:
- Daily validation of negative information/PEP/Sanctions matches
- Daily review and assessment of documents provided as Source of Wealth / Source of Fund
- Assessment of the onboarding pack of documents for Clients Legal Entities
- Regular review as per Company’s Client Acceptance Policy documents and activities of Clients Legal Entities
- Assistance in the execution of Compliance Monitoring Program in regards to AML matters
Main requirements:
- Understanding EU AML legislation
- CySEC AML Certificate holder or readiness to successfully sit the exam within coming 6 months
- Soft skills in communication with the account managers regarding client documents’ assessment and requests for additional documents/information
- Ability to work with big volume of requests
AML Monitoring Specialist
Main functions:
- Daily review and assessment of documents provided as Source of Wealth / Source of Fund
- Integration of the Group Compliance Monitoring Program in to the Company’s Compliance Monitoring Program, updating Company’s AML Manual, Client acceptance Policy accordingly, where applicable
- Assessment of the existing AML alerts on economic profile and transactions monitoring, updating these alert where necessary
- Validation of the alerts produced as part of the AML and transactions monitoring program
- Ad hoc review of the client files for their compliance with AML requirements
- Assistance in the execution of Compliance Monitoring Program in regards to AML matters
- Investigation of the ISRs reports received by the AML Department
Main requirements:
- Understanding EU AML and Sanctions legislation
- Ability to understand Company’s and Group requirements in regard to AML
- CySEC AML Certificate holder or readiness to successfully sit the exam within coming 6 months
- Excellent soft skills in communication with the account managers regarding client documents’ assessment and requests for additional documents/information
- Experience in preparation and execution of the Compliance Monitoring Program in regard to AML matters
Reporting Officer
Main functions:
- Preparation of Yearly / Quarterly / Monthly reports to CySEC, CBC and other regulatory authorities on time
- Preparation of daily MiFID Regulatory Reports (e.g. EMIR, MiFIR)
- Perform certain types of transaction monitoring, e.g. best execution monitoring, personal transactions monitoring etc
- Preparation of the ad-hoc reports as per various external requests (counterparties, internal / external auditors, regulatory bodies, etc.)
- Collaborate with different stakeholders within the business on Company's reporting obligations
- Be a point of contact and subject matter expert for ad hoc data and analytics requests
- Contribute to the development of innovative and user-friendly reporting solutions when required
Main requirements:
- Up to 4 years of hands-on experience in reporting, data analytics, data engineering or business intelligence area
- Profound understanding of financial instruments (transferable securities, derivatives, repos)
- Understanding of MiFID II, European regulatory reporting requirements, CySEC certificate and/or experience in CIF will be considered as an advantage
- Completed degree in higher education (preferably Finance / Accounting / Business Administration)
- Good data analysis and problem-solving skills
- Excellent proficiency in Excel – advanced formulas, pivot tables, Power Query or VBA is a must
- Fluency in Russian and English
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Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: Russian, English at an advanced level, Greek as advantage
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Head of Representative Office
Main functions:
- Establish, develop and maintain positive business and customer relationships
- Identify prospective customers, lead generation and conversion
- Actively review media solutions and advertising campaign performance on a regular basis to ensure needs are met and a high level of customer satisfaction is achieved
- Search and development of local SMM network to increase brand recognition on a local market and growth of client base
- Coordinate sales effort with team members and other departments
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Meet and exceed revenue and net assets targets, achieving KPI's in all areas
Main requirements:
- Degree in finance, economics, marketing
- Experience in Business development
- Strong communication with official and regulatory bodies
- Skills and experience in investment products, FINTECH, customer’s relations
- Knowledge of languages: Polish, English at an advanced level
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Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: : Polish, English at an advanced level
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Head of Representative Office
Main functions:
- Establish, develop and maintain positive business and customer relationships
- Identify prospective customers, lead generation and conversion
- Actively review media solutions and advertising campaign performance on a regular basis to ensure needs are met and a high level of customer satisfaction is achieved
- Search and development of local SMM network to increase brand recognition on a local market and growth of client base
- Coordinate sales effort with team members and other departments
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Meet and exceed revenue and net assets targets, achieving KPI's in all areas
Main requirements:
- Degree in finance, economics, marketing
- Experience in Business development
- Strong communication with official and regulatory bodies
- Skills and experience in investment products, FINTECH, customer’s relations
- Knowledge of languages: Lithuanian, English at an advanced level
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Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: : Lithuanian, English at an advanced level
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Head of Representative Office
Main functions:
- Establish, develop and maintain positive business and customer relationships
- Identify prospective customers, lead generation and conversion
- Actively review media solutions and advertising campaign performance on a regular basis to ensure needs are met and a high level of customer satisfaction is achieved
- Search and development of local SMM network to increase brand recognition on a local market and growth of client base
- Coordinate sales effort with team members and other departments
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Meet and exceed revenue and net assets targets, achieving KPI's in all areas
Main requirements:
- Degree in finance, economics, marketing
- Experience in Business development
- Strong communication with official and regulatory bodies
- Skills and experience in investment products, FINTECH, customer’s relations
- Knowledge of languages: Spanish, English at an advanced level
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Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: : Spanish, English at an advanced level
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![]()
-
Head of Representative Office
Main functions:
- Establish, develop and maintain positive business and customer relationships
- Identify prospective customers, lead generation and conversion
- Actively review media solutions and advertising campaign performance on a regular basis to ensure needs are met and a high level of customer satisfaction is achieved
- Search and development of local SMM network to increase brand recognition on a local market and growth of client base
- Coordinate sales effort with team members and other departments
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Meet and exceed revenue and net assets targets, achieving KPI's in all areas
Main requirements:
- Degree in finance, economics, marketing
- Experience in Business development
- Strong communication with official and regulatory bodies
- Skills and experience in investment products, FINTECH, customer’s relations
- Knowledge of languages: Italian, English at an advanced level
-
Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: : Italian, English at an advanced level
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-
![]()
-
Customer Support Manager
Main functions:
- Working with existing clients, assistance in solving their technical issues and others
- Improving the quality of customer service by implementation of best practices
- Monitoring the processing of client requests
- Dealing with customer complaints
- Introducing of high standards of customer service
- KYC process implementation
Main requirements:
- Bachelor / Master of Economics / Finance
- Experience in Customer Support for the financial / investment sector from 1-2 years and/or experience in Brokerage
- Knowledge of languages: : Greek, English at an advanced level
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